A buyer sent me money for Bitcoin, but forgot to confirm a payment in 15 minutes, and a deal was cancelled automatically
Please contact technical support, we will check everything and find a solution. You can also contact a buyer personally via chat and send Bitcoin to the buyer’s address.
I accidently released Bitcoin without receiving a payment. What should I do?
You should contact technical support as soon as possible. We will try to lock those funds, if it is possible, and return them...
Payment system or bank I used for Bitcoin trading blocked my account. Will you compensate for my loss?
No. We are not responsible for this. Choosing a payment system or bank is your responsibility, you must understand and take a...